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| Best people practice for people in business |
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Welcome
BusinessHR's clients range from a major insurance company in the City of
London to medium-sized plcs, trade associations, charities, very small businesses and
individual HR staff and consultants.
We can help you manage your HR cost-effectively and quickly, advising not only on
employment law but on the full range of HR issues. At the moment, a lot of people
are worried by redundancy.
We have deliberately made our services easy to use, whether you
have no specialised HR resource, are a member of an HR team or
are a larger employer.
Registering for our services and paying for them is straightforward. Online
purchases give you immediate access to the services/documents you select.
For further information on any of our services, please call 0870 162 4882 or
contact us.
Assisting employers with no specialised HR resource
There are three main ways in which we can help you to manage HR issues
easily and quickly whilst reducing the financial and reputational risk
of not complying with employment law. Our service is well-established
with thousands of users and is very cost-effective.
Our clients choose to talk to us on many issues but we strongly
recommend taking advice at an early stage: see
taking action
below.
You can have:
access to our HR website
Access to our website will give you peace of mind by keeping you on the right
side of ever-changing employment law and ensure that you follow 'best practice'.
The website is not just a reference tool: it is a complete HR support service.
In the words of one new client:
" BusinessHR's website is amazingly comprehensive,
versatile and easy to use."
For your subscription you receive:
- jargon free, up-to-date, legally compliant guidance on ALL HR issues
- HR policies, letters and agreements which you can quickly customise to suit your
business
- a range of standard forms which can be downloaded and used straightaway
- step-by-step guides to ensure you and your managers can easily follow 'best practice'
- monthly emailed newsletters to keep you up-to-date
- for full details, see our website below.
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
If your requirement is just for a single policy or document, or documents
and guidance on a single topic, (eg redundancy, absence) you can buy exactly what
you need on a Pay-As-You-Go basis.
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access to our advisory helpline
Our helpline offers:
- a team of highly-qualified, very experienced HR advisors who will
always quickly confirm the confidential advice they give you by email
and stay close to you and support you as matters develop
- advice that is practical, pragmatic and tailored to your circumstances
- a personal and friendly service - regular users get to know us well (and we get to know them)
- for full details, see our helpline below.
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
If your requirement is just for help on a single issue, then you should
use our ad hoc helpline service.
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access to onsite help
Our advisors can provide you with onsite help
with HR issues such as grievances, disciplinary investigations and hearings, recruitment, redundancy programmes
and updating your HR documentation. Advisors are located around the country, making visiting
you easy and cost-effective. Please use the contact information below if you wish to explore this.
For further information on any of our services, please call 0870 162 4882 or
contact us.
Assisting members of HR teams
HR administrators, officers, managers and directors all use our
services extensively, in a range of ways, and work with us on selected
HR projects.
why HR people use our website
- We do the research on their behalf, helping them to keep up-to-date
with employment law changes.
- Unlike other sites where you can only download a fixed document,
our contracts, handbook and policies can be personalised,
saved on our secure server, and easily updated.
- The guides and advice on the website help your line managers follow 'best practice' -
saving the need for frequent reference to HR.
- It contains useful guidance on broader issues such as data protection, IT,
preventing fraud, minimising risk, corporate social responsibility, encouraging diversity
and working with clients, contractors and other third parties.
- Our monthly emailed newsletters update them on forthcoming changes in
employment law as well as covering interesting cases and developments. A separate
monthly emailed 'hot topic' covers issues of topical interest.
- For full details, see our website below.
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
If your requirement is just for a single policy to add to your current documents,
then you can buy exactly what you need on a Pay-As-You-Go basis. Most
teams do however buy a subscription, giving access to everyone in the team.
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why HR people use our advisory helpline
- To discuss points of detail and proposed actions with fellow professionals
on a confidential basis; we act as a trusted and independent 'sounding board'.
- To review your draft letters and documents and to comment on them.
Direct access to the BusinessHR website and telephone/email
helpline can be given to line managers to use as and when they need it.
The business benefits perceived by HR staff are:
- time saving
- consistency across sites and reduced risk: managers adopt the same
legally compliant and up to date procedures, thus minimising the risk of
treating staff inconsistently or unfairly.
- for full details, see our helpline below.
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
If your requirement is just for help on a occasional issues, then you should
use our ad hoc helpline service.
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why HR people also work with our advisors (either onsite or remotely)
Our HR advisors work as consultants with our clients' HR staff to:
- review and update their contracts, policies and procedures
- review and comment on documents such as employment tribunal responses,
new policies and procedures and changes to working arrangements
- undertake a full range of short-term HR projects including equal pay
and job evaluation exercises, employment law training for line managers,
and assisting with recruitment and redundancy exercises.
Please use the contact information below if you wish to explore this.
Find out about our executive team
and advisory team.
For further information on any of our services, please call 0870 162 4882 or
contact us.
Assisting larger employers and distributing to third parties
We undertake a full range of short-term HR projects to help busy HR teams,
including employment law training for line managers, training in leadership and
management skills, assisting with recruitment and redundancy exercises, company
re-organisations and online employee surveys.
Some recent projects include:
installation of a customised HR web site for internal use in a company
We combined the functionality of our website with the client's own
HR documents. The website has the client's 'look and feel', separate access levels
for managers and employees, and is continually updated by us to maintain
legal compliance. Two of the perceived benefits by the client are consistency of approach
in HR matters across disparate operating companies spread across the UK, and lower
HR administration costs. All managers and HR staff have access to the full
website and helpline; employees can access the policies and handbook only. We also
report monthly to the HR Director on helpline usage and the nature of the calls and
assist in identifying any trends and need for further action.
HR audits
A comprehensive audit and a workplan, done partly on-site, that ensures that your HR
documentation and processes are up to date, robust and legally compliant.
employee surveys
In conjunction with the client, we devise and prepare an online
employee survey, collate the responses (thus ensuring anonymity and confidentiality)
and present this as a final report.
online recruitment
After preparing the job and person specification, we devise a range of short,
relevant case studies for applicants to complete online, thus giving a professional
approach which significantly assists the short-listing process and reduces the cost - only
those who are able to complete the answers satisfactorily progress to final interview.
investigations
The use of an independent external advisor can greatly assist in investigations
into allegations of harassment, bullying, discrimination or general disciplinary matters.
job evaluation
Our process helps to protect our clients against 'equal
value'' claims and also helps them to manage both
individual performance and salary progression much more
easily than before. We train clients in the use of our
system so they can use it by themselves in the future.
TUPE due diligence
The HR risks are often overlooked in the rush to make an acquisition. We
conduct 'HR Due Diligence' which examines and highlights any possible risks
from TUPE. Our reports analyse the current HR situation in the target company and
make recommendations on how the integration of the new employees should be
handled to minimise the business impact.
exit interviews
We devise an online exit interview form for all leavers -
thus saving time and effort in completing, collating and presenting the results of
feedback gained through this process. In addition, we can undertake more detailed
confidential telephone exit interviews for all managers and key staff
and present the results on a quarterly basis.
You may also be interested in:
distributing our services to third parties
We are experienced in working with trade associations and
professional bodies to distribute our service to their members as
a membership benefit. Our service is also provided to
commercial companies who then distribute our services to
their clients.
We have proven processes and technology in place to
undertake such distributed arrangements. We can provide
a distributed service in the name of BusinessHR or in the
name of the trade association, professional body or company.
Meet some key members of our executive team.
Our rates are very competitive and our expertise offers a professional and
effective way of reducing costs. For more details please call 0845 458 0563 or
contact us.
Welcome back!
As you can see, we have changed some of our initial pages, however
the most important piece of news for existing subscribers is that
we have added a new premium service.
Read about our premium service highlights.
For a limited period of time we are offering access to our online HR audit.
After you have completed a questionnaire, BusinessHR will create a 15-18
page analysis for you, highlighting any areas of your employment
practices which are currently not legally compliant. The report will
also advise you what action to take if your policies and procedures
do not comply with employment legislation.
As a subscriber, you may also wish to buy ad hoc helpline time.
New on the site:
Our contracts have all been reviewed and updated this month, and also the following
have been recently added:
a whole new range of policies, forms and procedures for
health and safety compliance,
a
performance management
letter confirming a meeting with an employee whose performance needs to improve
and a guide to
talent management.
Our helpline details
- Our helpline is operated between 9.00am - 6.00pm Monday to Friday.
- You can contact us by telephone to receive instant, practical advice - or
by email, in which case we will respond to you within 24 hours.
- All telephone calls are followed up by an email summary of the advice given,
setting out our recommended course of action - so you don't need to make frantic notes during
our discussions.
- Through our backoffice system we have access to the complete history of
enquiries for each client, enabling any advisor to pick up a previous enquiry and advise you
without you having to re-explain previous events. This also means that we can easily
make that entire history available on request, thus saving you
time, effort and money in establishing an accurate record of events over a
period of time.
- We will happily review letters or redraft these for you, we will comment on
new draft policies or procedures you are considering.
- We also follow up more complicated enquiries - to ensure that the enquiry has
been resolved to your satisfaction, and offer further advice as necessary.
- Unlike many helplines, there is no escalation procedure. All of our advisors are
able to handle all enquiries. However, subscribers have a designated account
manager - so that if they prefer to speak to one advisor about longer term or more
complex enquiries then, subject to availability, they can do so.
- We can also provide reports if requested, showing you your usage, the topics you most
frequently ask about, which of your authorised staff use us most regularly, and offering
advice and recommendations for future action.
- A subscription to our helpline starts at 10 hours per annum.
If you feel you will use more than this, you can buy additional time on an
ad hoc basis, or upgrade your subscription.
We offer subscriptions of 10 and 20 hours per annum.
- We offer a large discount if
you buy helpline time on a subscription because it allows us to schedule our
resources more efficiently. For example, upgrading from a 10 hour contact to a 20
hour contract would cost an additional £520; if bought on an ad hoc basis,
it would cost you £850 - £950.
- If you need more than 20 hours per annum, we will quote a special price.
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No website |
Website |
Premium website |
| No helpline: |
Documents via
Pay As You Go |
£360 per annum
Buy |
£460 per annum
Buy |
| Helpline: |
Ad hoc: £95 per hour
Buy |
From £960 per annum
Buy |
From £1060 per annum
Buy |
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Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
If your requirement is just for help on a single issue, then you should
use our ad hoc helpline service.
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Our website offers.....
- Unlimited access to the website for your own use in the form of a
subscription agreement for a minimum of one year,
with a 3 month notice period thereafter.
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We have a large collection of documents for you to use:
- a highly customisable employee handbook to issue to
all of your staff
- a wide range of contracts of employment (some are
only available to our premium customers)
- around 40 customisable policies that you can tailor and
issue to your staff
- at least 60 guides on management topics, and about 15 step
by step guides to specific topics such as recruitment,
induction and redundancy
- at least 20 forms to print off and give to your staff
- at least 90 customisable letters to send to your staff
- more than 50 guides to various legal topics such as discrimination
- at least 25 guides to general health and safety issues.
You may wish to view some sample documents:
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Customised documents are generated as PDFs,
with a blank area at the top so that they can be
printed on headed paper. If you send us a logo
of the appropriate size, then your logo will automatically
be inserted into your contracts of employment, policies
and handbook.
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You can find a document in various ways:
- by going to the topic pages shown in the left hand navigation
bar. This allows you to approach the site from an activity
point of view.
- by using the short cuts to find documents by document type, ie all
policies are grouped together
- by using the site map
- by going to the A to Z listing
- by searching for documents using the search control.
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Archive copies of the newsletters (going back to 2001) are
also available to you. These can often be useful if you
are looking for information on interesting cases you have read
about in previous issues. The newsletter page shows which main topics are
covered in which newsletter, with a link enabling you
to get to the chosen topic directly.
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No website |
Website |
Premium website |
| No helpline: |
Documents via
Pay As You Go |
£360 per annum
Buy |
£460 per annum
Buy |
| Helpline: |
Ad hoc: £95 per hour
Buy |
From £960 per annum
Buy |
From £1060 per annum
Buy |
|
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
If your requirement is just for a single policy or document, or documents
and guidance on a single topic, (eg redundancy, absence) you can buy exactly what
you need on a Pay-As-You-Go basis.
|
Own use: If you are an HR consultant, please bear in mind for the future
the 'fair use' paragraph in the terms and conditions section of our web site.
If you wish to be able to offer the site to your clients as part of your total service range please
contact
us to discuss a suitable arrangement.
Our premium service
Existing subscribers can now
upgrade to our premium service.
This incorporates:
- an easy-to-use but technically advanced policy template
tool which gives you the ability to store your own policy templates. The
template tool, which is not available using our standard service, makes
the process of implementing, reviewing and updating policies quick and
effective.
- a range of specialist contracts and documents not
available with our standard service, such as an apprentice
contract, an associate agreement and a non-executive director's agreement.
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No website |
Website |
Premium website |
| No helpline: |
Documents via
Pay As You Go |
£360 per annum
Buy |
£460 per annum
Buy |
| Helpline: |
Ad hoc: £95 per hour
Buy |
From £960 per annum
Buy |
From £1060 per annum
Buy |
|
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
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Our clients choose to talk to us on many issues but we strongly
recommend advice is taken prior to:
- carrying out any disciplinary procedure or action
- dismissing an employee (even with short service)
- making anyone redundant or starting consultation or
considering a selection process for redundancy
- acting on any notification (formal or informal) of a complaint
relating to sex, race, disability, sexual orientation, religion/belief or
age or any complaint of harassment (from an employee, a worker
or even a job applicant or ex-employee)
- making any changes to terms and conditions of employment
(including altering anyone's hours or time or place worked or
demotion or deduction from or reduction in an employee's remuneration)
We would always advise taking advice at the earliest possible stage
and certainly within 24 hours of:
- an employee failing to attend work and not notifying you of the
reason - and in any event before any action is taken relating to the
non-attendance
and immediately:
- an employee walks out or resigns without written notice
- an employee raises a formal grievance
- you receive an ET claim or formal or informal threat to
commence such a claim.
If you are a new business start up, you might like to read
our overview for new businesses.
How do I create a document?
Documents are simple to create as they are already
formatted for you - so you don't need to be an expert
in word processing! You simply enter the factual
information into the text boxes on the templates as
prompted, tick the boxes where there is optional text
which you want to include (and overtype to suit if
necessary), and then create and download your
document. If you are logged in, your name and job title
will automatically appear for you. The template letters
prompt you to include information which will ensure
that you comply with any statutory procedures; the
template policies automatically include this for you.
The final document is in a pdf format (so ready to
print off immediately), and letters are set out in such a
way that they should fit easily onto most headed notepaper.
To what extent can I tailor a policy to reflect my business?
This depends on the policy! Where there are statutory
procedures and guidelines, the minimum requirements
will be automatically inserted into the policy for you;
where the policy is an entirely optional one, we present
this in text boxes with suggested wording which you
can overtype to suit your business needs. All job titles
etc are fully customisable so that they refer to people
who actually exist within your business.
Can I add my own logo to the handbook and policies?
Yes - simply send us your logo in a .gif, .jpg or .png
format, and we will store this on our server for you -
this will then automatically appear on any contract,
handbook or policy you prepare.
Do I need any particular software on my computer?
You will need Adobe acrobat to download the documents -
this is available free of charge and we give you the
appropriate link to download this.
What if something goes wrong with downloading the document?
At the bottom of every webpage there is a link to our
webmaster - click on this to email us and we will get
back to you as soon as possible.
Can I access the documents I recently downloaded?
Each document has an access period (which varies
depending on the document or subscription purchased),
so if you are still within this you can continue to
download the document as many times as you need.
We would advise you to save copies of the documents
you download on your own systems however.
What do I do if my browser crashes?
If you were using a document template at the time,
any information you typed into a document will not be
saved unless you had already submitted your changes
or downloaded the pdf.
What if I forget my password?
Simply go to the website and in the top LH corner
under Login prompt you will see a link - "Lost your
password?" Click on this, fill in your email address, and
your password will be immediately emailed to you.
How may I use the service?
If you are an HR consultant and wish to be able to offer the site to
your clients as part of your total service range please
contact
us to discuss a suitable arrangement.
Please bear in mind our fair use paragraph (quoted below)
in the terms and conditions section of our web site.
Permission is granted to copy electronically and to print hard copy
portions of this website for the sole purpose of using this website
to assist you in the HR management of your own workers and sub-contractors.
Any other use of the copyright material on the BusinessHR Solutions Ltd
website, including using the material on the site for the benefit of
other parties, whether for payment or not, is strictly prohibited
without the express permission of BusinessHR Solutions Ltd.
What does it cost ?
Unlike many of our competitors, our prices are transparent.
Our Pay As You Go document prices are all listed, but
range from £10 for a standard form, £15 for
an individual letter, £25 for a policy up to £195
for a large document package with up to twelve months'
access. Website and helpline subscriptions are detailed below.
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No website |
Website |
Premium website |
| No helpline: |
Documents via
Pay As You Go |
£360 per annum
Buy |
£460 per annum
Buy |
| Helpline: |
Ad hoc: £95 per hour
Buy |
From £960 per annum
Buy |
From £1060 per annum
Buy |
|
Note: All prices are quoted excluding VAT. Annual prices are subscription prices.
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How do I pay?
Payment can be made by:
- Credit card: all credit card transactions are done
using WorldPay's secure server. Once your payment
has been authorised, you have immediate access to
your chosen service(s).
- Cheque and standing order purchases will be
online soon, but for now you can call 0845 458 0563
or email us on adviceteam
Subscriptions for website only are payable annually
in advance, payments for website plus advisory helpline
can be made quarterly or annually. All payments for
other services should be made in advance, except for
consultancy services requests made by repeat
customers who have a prior arrangement with us.
What do you do with my credit card details?
We do not have your credit card details. The credit card
transaction is done on WorldPay's secure server.
What is your returns policy?
If you are unhappy with the purchase of any document,
document package or subscription simply call or email
us to discuss this. Refunds will be made at the
discretion of the management.
Can I upgrade my subscription at any time?
Of course. If you wish to upgrade a standard website
to a premium service, you can do this at any time online.
If you wish to upgrade to a website plus helpline service,
or to increase your helpline hours, please call us to arrange this.
If I upgrade to the premium service, how
does this affect my subscription date?
Upgrading to our premium service does not affect your
current subscription term, and each component will have
its own renewal/payment dates, either annually or quarterly
as appropriate. Please contact us if you wish to discuss your
specific circumstances.
Can I cancel my subscription?
Subscriptions are for a minimum period of 12 months,
and can then be terminated at any time thereafter by
giving 3 months' notice.
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for helpline advice and support.