Services

Due to the nature of our service, you will need to come back to our site on more than one occasion, and will therefore need a user ID. If you have bought from us before or have registered, you will already have a user ID.

If you have a user ID, please identify yourself :
User ID:
Password:

If you are a new client, then use
to register your details.

Please choose as many items as you wish by ticking the box(es) in the "Buy Me" column, choose a payment frequency if applicable, and then click on the 'Proceed' button to go to the checkout.
At the checkout stage, the total amount owing will be shown, before you confirm your order and payment.
If you are buying a subscription service rather than a Pay As You Go Service, then please read our Terms & Conditions and the short summary at the bottom.

Please choose from the following services

Description	Price (UKP) Exc VAT	Period	Buy Me
Helpline advice only, 1 hour	£95.00	1 hour
Helpline advice only, 2 hours	£190.00	2 hours
Helpline advice only, 3 hours	£285.00	3 hours
Helpline advice only, 5 hours	£450.00	5 hours

Notes:
All payments for services should be made in advance, except for consulting service requests made by repeat customers who have made a prior arrangement with us.

If you are buying a subscription service rather than a Pay As You Go service, then the following apply:

Some subscription prices might be shown on a monthly basis for comparison purposes, but all subscription payments are made quarterly or annually in advance.

All subscription services will renew automatically at the rollover period, unless you give us three months' notice. The renewal and timed payments use WorldPay's FuturePay system, and you will be issued a FuturePay user ID and password to maintain your agreement.

Term of Agreement: minimum 12 months subject to a pricing review after 12 months. The agreement may be terminated at any time after the first anniversary by giving three months' written notice.

Services: the Contract provides access to the website and helpline as appropriate.

If you have bought access to the helpline, then the following applies:
As individual helpline usage fluctuates throughout the year according to circumstances and need, the full allocation of helpline hours is credited on an annual basis, at the beginning of the 12 month initial subscription (or its anniversary thereafter), rather than accruing on a monthly basis. If however, notice is given during the 12 month accounting period, the helpline usage allowance will be calculated on a pro rata basis and any client who has used in excess of their pro rata entitlement will be required to pay the excess at our full hourly helpline rate.
These hours and any additional helpline hours can be purchased at our hourly rate.

Back to the form....